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Activity Container

Leo Cris Ramos
Giga Expert

‎06-13-2022 02:13 AM

We are using an activity container in our sequential task.

1. Onboarding Associate task to fulfill

2. PreHire task to fulfill

However, when we updated the state of Item 1 to cancelled and close incomplete, it is still creating task number 2. Is there any way to handle this using the activity container?

 

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Sean Antle
Giga Guru

‎06-13-2022 07:00 AM

You might consider an activity that calls an HR service configured with Service Activities, which would create a related case to the LE case. Once you cancel the related case, all tasks associated to the case will moved to Close Incomplete.

Good luck!