Activity Container

[Leo Cris Ramos]

We are using an activity container in our sequential task.

1. Onboarding Associate task to fulfill

2. PreHire task to fulfill

However, when we updated the state of Item 1 to cancelled and close incomplete, it is still creating task number 2. Is there any way to handle this using the activity container?

[Sean Antle]

You might consider an activity that calls an HR service configured with Service Activities, which would create a related case to the LE case. Once you cancel the related case, all tasks associated to the case will moved to Close Incomplete.

Good luck!