Activity set trigger based on fields in the parent case

[Suvetha S]

Hi All,

We want Lifecycle activity sets to trigger when the parent case is moved to "Work in progess" by the fulfiller and based on the variables selected. For ex, only  if variable 1 is X, variable 2 is Y and State changes to work in progress, corresponding LE Activity should get trigger. 

[Community Alums]

Hi @Suvetha S ,

Am confused !!

What do you mean by Variables here?

For a LE to trigger you need a HR service and for a HR case, you just need the Name of the Employee.

[Suvetha S]

It was supposed to be field. HR Case has two dropdown  fields. Say Application 1 and Application2. If Application1 has choice  HR  has Application2 has choice Payroll & when the fulfiller selects Work in progress then an employee form should get trigger. 

[Community Alums]

Can you share some Screenshots

[Suvetha S]

@Community Alums 

these are the 2 variables we got from Record producer. So when the state of the Parent case changes to Work in progress LE activity should trigger to the employee. I have written a Trigger condition as below which is not working.

(function shouldActivitySetTrigger(parentCase /* GlideRecord for parent case */ ,
hrTriggerUtil /* hr_TriggerUtil script include instance */ ) {
if(parentCase.state=='18')
{
var payloadObj = new global.JSON.parse(parentCase.payload);
if (payloadObj.application_category == 'Recruitment' && payloadObj.application == 'Qualtrics') {

return true;
}
}

})(parentCase, hrTriggerUtil);