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Resolved! hide empty variable in variable editor on record producer

hi i created a record producer and i want to show all variable value in my case form too, so i added variable editor. now my case form is also showing empty variable also, how can i remove empty field. these fields are mandatory, but it is working on...

Deepanshi1 by Mega Guru
  • 699 Views
  • 2 replies
  • 1 helpfuls

Field styling in workspace

Hi, We're building out our first iteration of Workspace for HR and wondering how we can modify the field styling. For example, in our instance the form fields feel... flat/very basic: If I look in my PDI, the form looks much cleaner and something I w...

Matt93_0-1717281286984.png Matt93_1-1717281393320.png
Matt93 by Mega Guru
  • 721 Views
  • 3 replies
  • 1 helpfuls

Scope/Guidelines for Transitioning HR Services to ServiceNow

Hey everyone, We are preparing to roll out HRSD for HR services. My understanding is that, in the future, most employees will use ServiceNow for their inquiries instead of approaching HRBPs directly. My question is, does anyone have guidelines or cat...

Shawnyuan by Tera Contributor
  • 306 Views
  • 2 replies
  • 0 helpfuls

Resolved! Approval UI Action in the HR agent workspace

Hi Community,Is it possible to have the Approve UI Action shown on the HR Agent Workspace, where the 'assigned to' on the HR Case can approve the HR task/case? Thanks,NN

Noelinho1 by Mega Guru
  • 743 Views
  • 2 replies
  • 1 helpfuls

How to redirect UI action to UI page?

Hi EveryoneI have created one UI action on incident table and want whenever I click on that UI action, it should redirect me to the Ui page which I created. So how can we achieve it? Thanks

Semantic Search

Hi need help on semantic search if someone can point to some good articles and what is the level of effort required & implementation requirements   for implementing semantic search