Add recruiter to watchlist
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3 weeks ago
Hi All !
Add the recruiter in the watchlist in HR case table automatically.
Wrote a BR, but not working. kindly help !
TIA
(function executeRule(current, previous /*null when async*/) {
var recruiterID = current.u_recruiter.toString();
if (!recruiterID) {
return;
}
var watchList = current.watch_list.toString();
// 3. Add the recruiter to the watchlist if they aren't already on it
if (watchList.indexOf(recruiterID) === -1) {
if (watchList.length > 0) {
current.watch_list = watchList + ',' + recruiterID;
} else {
current.watch_list = recruiterID;
}
}
})(current, previous);
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3 weeks ago
Hi @HiranamyeeM
Try with Before Update Business Rule with Proper trigger condition.
Script:
(function executeRule(current, previous /*null when async*/) {
var recruiterID = current.u_recruiter.toString();
if (recruiterID)
{
var watchlist = current.watch_list ? current.watch_list.split(',') : [];
if (watchlist.indexOf(recruiterID) == -1)
{
watchlist.push(recruiterID);
current.watch_list = watchlist.join(',');
}
}
})(current, previous);
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 weeks ago
Thanks @Tanushree Maiti , for your help !
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3 weeks ago
Hello @HiranamyeeM
Try this:
Business Rule Configuration
- Name: Add Recruiter to Watch List
- Table: HR Case [sn_hr_core_case]
- When: before
- Insert: ✅ Checked
- Update: ✅ Checked
- Condition: Recruiter | changes OR Recruiter | is not empty
(function executeRule(current, previous /*null when async*/) {
try {
// Get the recruiter sys_id
var recruiterID = current.getValue('u_recruiter');
// Exit if no recruiter
if (!recruiterID) {
gs.debug('AddRecruiterToWatchList: No recruiter specified');
return;
}
// Get current watch list
var watchList = current.getValue('watch_list');
var watchListArray = watchList ? watchList.split(',') : [];
// Log current state
gs.debug('AddRecruiterToWatchList: Current watch list: ' + watchList);
gs.debug('AddRecruiterToWatchList: Recruiter ID: ' + recruiterID);
// Check if recruiter already exists in watch list
if (watchListArray.indexOf(recruiterID) > -1) {
gs.debug('AddRecruiterToWatchList: Recruiter already in watch list');
return;
}
// Add recruiter to watch list
watchListArray.push(recruiterID);
current.setValue('watch_list', watchListArray.join(','));
gs.info('AddRecruiterToWatchList: Added recruiter ' + recruiterID + ' to watch list');
} catch (e) {
gs.error('AddRecruiterToWatchList: Error - ' + e.message);
}
})(current, previous);
Hope this helps!
Thank You!
Juhi Poddar
Juhi Poddar
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3 weeks ago
Thanks @Juhi Poddar , for your help !