Agent Chat call support

Rkanodia
Tera Contributor

‎06-10-2024 09:14 PM

Hi 

In HR Agent Chat I am not using virtual agent. I am directly using live agent conversation. So in that case how can I edit this call support or send email features ???

Rkanodia_0-1718079157317.png

 

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Community Alums
Not applicable

‎06-10-2024 09:34 PM

HI @Rkanodia ,

I have already answered your question :https://www.servicenow.com/community/hrsd-forum/contact-support-in-hr-agent-chat/td-p/2955769

This is a duplicate question.

 

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