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Allow users on Watch List to view Case in Portal

IndiraH
Tera Contributor

‎04-10-2024 08:11 PM

I have a requirement where users should be able to view cases in the ESC portal for which they have been added as watchlisters. Currently the OOTB portal widget is blocking, Any idea or recommendation how to achieve this requirement

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Sunny24
ServiceNow Employee
ServiceNow Employee

‎04-08-2025 11:23 AM

I have a similar requirement, did you ever figure this out?

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