Cannot dot walk with "Show Related List" from HR Task -> certain HR Case fields

[RichardD9]

Hello,

We are having issues with dot walking with the condition builder on sn_hr_core_task table. When we use sn_hr_core_task in a UI Policy, Notification, or view records List View, it will not let us dot-walk with the "Show Related List" option to the Parent HR Case's -> HR Service (and other fields as well). It seems limited with what we can select compared to a PDI instance. Does anyone know how the access to certain fields or references are controlled on the condition builder? It seems like it's possible some unwanted customization was done to prevent the fields from showing up, but I can't find where it is. Any help is greatly appreciated.

Thank you,

Best regards,
Richard

[Sumanth16]

Hi @RichardD9 ,

https://www.servicenow.com/community/hrsd-forum/problem-with-dot-walking-parent-field-in-extended-ta...

https://www.servicenow.com/community/hrsd-forum/how-to-bring-subject-person-and-opened-for-field-fro...

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

Thanks & Regards,

Sumanth Meda