Problem with dot-walking Parent field in extended table

Jemi David1
Tera Expert

In HR Task list and form layout, i am trying to bring the HR Case "Opened For" and "Subject Person" fields.The Parent field in HR task holds the HR Case number. I thought this can be achieved by dot walking Parent ( Parent.Opened for and Parent.Subject person) but When i click on Parent(+) in list layout configuration i can only find fields that are in task table and not on HR Case table. As the Parent field is on task table.

Is there any workaround to display HR Case fields (fields that are not on task table) on the HR task list and form layout?

find_real_file.pngfind_real_file.png

PFA Subject person is missing under the highlighted.

Thanks in advance

1 ACCEPTED SOLUTION

Jaspal Singh
Mega Patron
Mega Patron

Hi Jemi,

 

Its expected as both HR Case & HR Task extend Task table.

Now, this brings a question how does sc_task & RITM work them. Same would have been the case for SC Task table but there is an additional field request_item created which stores the RITM no. If required a field can be created on HC Task that has HR Case's reference & then you can dot-walk & then bring in required fields.

View solution in original post

2 REPLIES 2

Jaspal Singh
Mega Patron
Mega Patron

Hi Jemi,

 

Its expected as both HR Case & HR Task extend Task table.

Now, this brings a question how does sc_task & RITM work them. Same would have been the case for SC Task table but there is an additional field request_item created which stores the RITM no. If required a field can be created on HC Task that has HR Case's reference & then you can dot-walk & then bring in required fields.

Thanks Jaspal. The workaround worked.