case creation service configuration

[Akshaya14]

In case creation service configuration , try to select table from the task create table. But it doesn't show any table.

[shloke04]

Hi,

This is because the dictionary attribute of this field has a Base Table set as "sn_hr_core_case" as shown below which will not allow any table in Task to be visible here:

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

[michaelj_sherid]

@Akshaya You must be in the scope of the tables you want to select. Without the full details, this is my hypothesis.

Regards,

Mike

[shloke04]

This will only allow table which comes under HR case table but nothing above that which you are looking for i.e. Incident, problem, or Task etc.

Regards,

Shloke

[John Zhang1]

Please following following steps:

3: Click "New" button

you shall see all tabless