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Rest API Explorer - Insert multiple records

Hello.I am testing the insert multiple records on the Rest API Explorer module. with this body{"records":[{"u_code":"1","u_external_id":"1","u_opco_name":"test"},{"u_code":"2","u_external_id":"2","u_opco_name":"test2"},{"u_code":"3","u_external_id":"...

Andr_1_0-1712915946994.png Andr_1_1-1712916032625.png Andr_1_2-1712916160375.png Andr_1_3-1712916186377.png
Andr_1 by Tera Expert
  • 1816 Views
  • 4 replies
  • 5 helpfuls

Auto assign roles post clone

Hello Experts,I want to automate the process of assigning "HR admin (sn_hr_core.admin)" to the different groups like HRA ,HRB ,HRC in the dev,test and UAT respectively post the clone . I am thinking to use the "Clone Cleanup Scripts" and also providi...

Abc 26 by Tera Expert
  • 626 Views
  • 2 replies
  • 0 helpfuls

Maternity & Paternity Leave of Absence HRSD

Dear Friends,Looking for some help into ServiceNow HRSD Product, we got one requirement where business wants us to create a form – Catalog item – Record Producer - Maternity & Paternity Leave of Absence. Can anyone please help me to understand, what ...

_Samay by Tera Expert
  • 1210 Views
  • 1 replies
  • 2 helpfuls

Resolved! Journal "Post" Button

Hello.When creating a custom journal field (or journal input + journal list) is it possible to get the same "Post" button that is part of the standard Comments and Work Notes fields?It does not appear for me when I create these fields in my (scoped) ...

John L_ by Giga Contributor
  • 5063 Views
  • 3 replies
  • 8 helpfuls

How can i enable HR case submission from Teams

We currently uses Service Portal for HR and not Using Employee center. I have read about making Employee center available in teams from : https://www.servicenow.com/docs/bundle/yokohama-employee-service-management/page/product/sn-teams/concept/c_empl...

annamkanton by Tera Contributor
  • 646 Views
  • 2 replies
  • 1 helpfuls

New Hires logon for Pre-onboaring without IP restrictions

How can I configure HRSD to allow new hires to complete Pre-Onboarding tasks from personal mobile devices at home (via 5G or Wi-Fi) without being blocked by IP restrictions, while maintaining security policies for existing employees I am implementing...

HyunS by Giga Contributor
  • 1446 Views
  • 5 replies
  • 0 helpfuls

transfer case fields custom in hr agent workspace

Hi Experts,I have a requirement to change the transfer hr case "new hr service" field type on the hr agent workspace from choice list to auto complete text to the same hr service names. please see the attached screenshot.snow HI, answered me to custo...

Firas Kh by Tera Expert
  • 1814 Views
  • 5 replies
  • 0 helpfuls

Resolved! Playbook role for non admin users

What role can I give process owners to build Playbooks that doesn't allow them to create and update records from the Playbook or other automated activities? I saw in creator studio the user doesn't have this kind of access in the Automations phase.

Resolved! Move email to newly transferred Case

Hi Team,When HR case is moved to different COE and existing HR case is cancelled, when user sends email to existing HR case that is cancelled, copy that email to newly transferred case. How to achieve this?

preethigovi by Tera Contributor
  • 721 Views
  • 3 replies
  • 1 helpfuls