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Resolved! HR Case - Client Script

Hi There,What is the reason for this ? Statement :  g_form.getDisplayValue('hr_service')HR Agent Workspace displays the correct Hr Service when I use this statement in On Change Client Script, where as the same statement returns the HR Case # in the ...

Journey: Publish Later button grayed out

Hello,Has anyone had this issue?I have a Journey I created via a template, and while testing, I noticed I do not have the ability to actually publish later. Publish Now works fine; however after selecting publish later, and picking a date after today...

Community Alums by Community Alums  
  • 416 Views
  • 1 replies
  • 0 helpfuls

How to add 2 new tasks in the offboarding process

Hii got one requirement "We would like to add 2 new tasks in the offboarding process - prior to last day activity set.There is 1 task for the employee and 1 for the supervisor." How to add task in offboarding process. @Allen Andreas @Pradeep Sharma @...

Make Case Creation Page 2.0 record false in UX Screen.

Hi I want to make Case Creation Page 2.0 record false in UX Screen. I am trying to make inactive but unable to do,How to make inactive. @Allen Andreas @Pradeep Sharma @Community Alums @Anurag Tripathi @Mark Roethof @Ankur Bawiskar @Sanjiv Meher @Brad...

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HR service can be selected on all tables

Hi experts,'Reporting' is a HR service on HRIT operations COE.but still this can be selected on all other tables [ ex : sn_hr_core_case_workforce_admin ].Is this how HRService works? TIA

si21 by Tera Guru
  • 196 Views
  • 1 replies
  • 0 helpfuls

Portal Search Results redirecting to Backend HR Case

When searching the case number from the ESC Portal, it redirects to the case backend view. My requirement is that it should remain in the portal and display the case details. Help me on this! @Ankur Bawiskar@Harsh Vardhan@michaelj_sherid@asifnoor@Jas...

Harsha38 by Tera Guru
  • 730 Views
  • 3 replies
  • 0 helpfuls

User case access

I was having a group which is having access to 2 users let the group name hr and there was another group which is payroll. There was user who belongs only to the payroll group and he was able to see the cases which was assigned to the hr group. There...

Community Alums by Community Alums  
  • 449 Views
  • 8 replies
  • 0 helpfuls

Taxonomies is not Translating

Hi In English it is showing when i change the user language it is not working getting blank. Can someone help me on this.  

Munny1 by Tera Expert
  • 987 Views
  • 7 replies
  • 0 helpfuls

Should Variable Editor be used for HR Cases ?

Hi HRSD community,Variable editor section in HR Case form is not available OOB, but can of course be added by creating a formatter and adding it to the form view of HR table. After creating this and adding to HR Case form, from my small testing varia...

Knowledge article is not getting attached to HR case (Platform, custom table)

Hi all,Do you know what could be the reason for not getting attached a Knowledge article to an HR case (custom table) in the platform? I checked the Table Configuration in the Contextual Search, and it looks fine.Thank you in advance for your help!Be...

Community Alums by Community Alums  
  • 271 Views
  • 1 replies
  • 0 helpfuls