Catalog client script not working

[sri vijaya]

Hi 

i have 2 fields in record producer form which is 1.personal information type(choice field) 2.personal information change type(choice field), we have a condition to show the label on form as below

if personal information type= "other" and personal information change type="bank details/bank deposit" and the person should be from philipines- it should show label as per screenshot

so i wrote a catalog client script(Attaching screenshots) which is working fine in this above condition but  when we suddenly change to personal information type= to another option while keeping the personal information change type=bank details/bank deposit same as it is then also label is showing on form which should not  be visible

Please help me to resolve the issue

@Dr Atul G- LNG @Danish Bhairag2 @Tai Vu 

[Tai Vu]

Hi @sri vijaya 

It's because there's no OnChange Client Script for this u_personal_information_type_apac variable.

When the user change the personal_information_sub_type variable, your Client Script trigger and display the for_phl_b variable. Then when you change the u_personal_information_type_apac, nothing happens.

So let's define one more Client Script or you can have an UI Policy.

=> If the personal_information_sub_type is not Others, the hide the for_phl_b variable.

You should also change your current client script if there's a None option in the personal_information_sub_type.

From

if (isLoading || newValue == '') {
	return;
}

To (or just remove the newValue part to let the GlideAjax do the job)

if (isLoading) {
	return;
}

if (newValue === "") {
	g_form.setDisplay('for_phl_b', false);
	return;
}

Cheers,

Tai Vu

[sri vijaya]

Hi @Tai Vu 

I applied the above logic its working fine for my issue

But for non phillipiness employee, when i clicked first time as Bank details option its working fine as expected that label is hidden, and when i toggle between the options to and fro and when i clicked again the bank details options the label is showing for them which is not expected for non philippines employee