I configured a new HR Integrations Source, Integration Service, Service Mapping, Schema Mapping and Transform Map for an inbound integration. How do I trigger this integration to start retrieving records? The documentation says to create an HR Integr...
I have a requirement where i need to hide the menu item only for the users who belong to the assignment group called b(e.g). Can anyone help me out how to hide these menu item only for one group.
Hi, I have a requirement to have two checklists in an HR Service's fulfillment instruction. I've tried looking for a solution everywhere but came up with nothing. This is what it looks like OOB: This is what needs to be implemented (just a screenshot...
How to stop for creating incident with closed state or where to identify creating incident with closed state.how to write business rule do not creating incident closed state. Please help me.
For the Posting ID field it is referencing a field from another table. I am trying to have the Job Title field be dependent upon the Posting ID field. When a Posting ID is selected I want the Job Title from that particular Posting to display. Is this...
Hello, I am learning the Predictive Intelligence capabilities.I've found a youtube video(https://www.youtube.com/watch?v=UR-w-Qp_yuY) and understood that the "Auto categorization" of HR case from email checks the confidence of prediction and only whe...
I was facing issue in collecting historical data. Lets us consider a hr case table consist of 60 cases over a month so when i run the historical data job for all the days over the month it is updating 60 in scoresheet even the created case in on diff...
Hi All. I have a question on PA indicator source (Interaction table) build with filter condition to retrive data(sys_created_on) based on fisical calendar(Quarter) and configured to pa_job run daily. Indicator source is mapped with multiple breakdown...
Hi, do we have specific material for our partners to cover HRSD Enterprise? We do have the HRSD Professional path but was wondering it there is anything more specific for Enteprise. Please advise, thanks again Raf
Hi All, Pdf file is not generating in the HR case whenever i am using before business and state changes to awaiting acceptance and hr service is one of " "Please find the script: if (current.hr_service == '5d16185187c47d146c44b95e8bbb35d4') { ...
I have the services A, B, C, D, and E in my system, spread across multiple Centers of Excellence. I have Group1, which should be able to create cases in services A, B, C, and Group2, which should only be able to create cases in services in C, D, E. ...
Hi All, I want to add anchor tag with href link which redirect to other page in additional comment field?
Hi All, If a case is commented by end user and it is assigned to non business hours . Then the system should auto trigger a custom notifications . Is this possible by using the assigned to timezone . Thanks in advance
I have a requirement that i need to report in performance analytics where the report in pa has to be hr cases opened by vs requested by. Can anyone suggest the steps how to make the two reports as an user I want to be able to run a report showing th...
Hello, I want to limit the dropdown values of the field "New HR Service" to show only the Main Service. Can someone tell me how can we do it?
