Hi , please help me to change the logo of the workspace.
Hey @Rkanodia -
Okay I see - you are using the older UI, and therefore the new agent workspace still pops out into a new window just like the older agent workspace version. That is why I assumed you were using the older version.
So let's try this instead -
Go to Themes, and select "Base Agent Workspace theme" record
Once there, scroll down and see UX Theme Assets area (your instance may look different), and click the information icon next to Asset "header_logo".
And then Open Record
Then click the Magnify Glass to open up the list view of Asset records
Click New --> give your new record a name (keep it consistent, so header_logo --> then add your image you want as the attachment to your new Asset record
Once that has been submitted, back on the UX Theme Asset record form, be sure to add in the Asset Properties as you see in the screenshot where I am pointing out the Magnify Glass.
Once you do that, then the image should change.
Please keep me posted if this works for you!
Cheers,
-Rob
*p.s. Please don't forget to mark a reply as Helpful or Correct when appropriate*
Hi @Rob Sestito
I tried changing the logo again but was unsuccessful this time. Please let me know if I am missing any additional configuration?
Hey @Rkanodia -
Did you switch out the attachment being used when you changed the logo? Or, in the field for the "asset properties", where we have the little script saying "header_logo". You changed the name to "header_logo_hr". So now you would need to change the Asset Properties to read the same as the name of the logo you are trying to use. Within the Asset Properties field, change the following to use the correct name of your new logo.
From what I see, you still have "header_logo" - but your logo has the name "header_logo_HR". They need to match.
Adjust that and let me know if that works!
Thanks,
-Rob
*p.s. Please don't forget to mark a reply as Helpful or Correct when appropriate*
Hi @Rob Sestito
I have changed the asset properties also, still the logo is not changing.
Please see the ss below :
