Changing the default currency (USD) to Indian Rupees
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09-16-2020 11:18 PM
Hello,
How can we change the default currency label (USD) to some other currency? I have deactivated USD as well but it's again showing USD as the default value when the form loads??I want to keep Indian rupee symbol

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09-16-2020 11:25 PM
You can set like this
g_form.setValue('your_field_name','INR;'+value);
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09-16-2020 11:26 PM
Hi Nivedita,
the currency label is shown based on the user session.
If user is from USA then it would show USD.
If you want only single currency in instance then you will have to enable single currency mode
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-16-2020 11:31 PM
So where do I need to change time zone for admin record?
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09-16-2020 11:36 PM
Hi Nivedita,
it is based on User session currency
if you change the user country code to something like Spain then check it would show in Euros.
you can also define locales which help in displaying currency code.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader