Dear Team,Our Employee Relations users are using on ER HR Cases and they are attaching documents into HR Cases, documents are getting attached to HR case but they are getting below error messages. Unable to identify source of the Read operation on ta...
Hi all,I'm trying to retrieve values as a comma-separated list from a field of type List in a Document Template Script. However, I'm encountering an "undefined" or "null" error only when generating the document in the Workspace. It works fine in the ...
HRSD how to implementAs a knowledge author I want to hide all the non-HR can & cannot read criteria from the HR knowledge bases (HR - All Employees & HR - Agents) so that this can prevent the incorrect criteria from being selected. Any idea how to bu...
Hi Friends,Looking for some help into HRSD Employee Relation HR cases and HR Agent Workspace.We are using a record producer to create employee relations HR cases, all of the provided variable’s details are getting generated and stored into Descriptio...
current.owner = producer.owner;current.type = producer.type;current.module = producer.module;current.project = producer.project;current.priority = producer.priority;current.state = producer.state;current.month = producer.month;current.requirement_dat...
Hello everyoneI would appreciate any helpi want create report that shows all closed tickets where the opened for responded after they were closed. Thanks in advance.
Hello.I am testing the insert multiple records on the Rest API Explorer module. with this body{"records":[{"u_code":"1","u_external_id":"1","u_opco_name":"test"},{"u_code":"2","u_external_id":"2","u_opco_name":"test2"},{"u_code":"3","u_external_id":"...
Hello Experts,I want to automate the process of assigning "HR admin (sn_hr_core.admin)" to the different groups like HRA ,HRB ,HRC in the dev,test and UAT respectively post the clone . I am thinking to use the "Clone Cleanup Scripts" and also providi...
Dear Friends,Looking for some help into ServiceNow HRSD Product, we got one requirement where business wants us to create a form – Catalog item – Record Producer - Maternity & Paternity Leave of Absence. Can anyone please help me to understand, what ...
I've been trying to find more information on these checkbox options and figure out why they don't work, but I haven't had much luck. I've reviewed: Using checklists in HR Service Delivery Agent WorkspaceWhat is the purpose of the checklist field in H...
Hello.When creating a custom journal field (or journal input + journal list) is it possible to get the same "Post" button that is part of the standard Comments and Work Notes fields?It does not appear for me when I create these fields in my (scoped) ...
how to restrict HR Chat Interactions on the Interaction table servicenow
Hi, We have a requirement to generate documents from HR Document templates and attach it to the HR Case. Can someone please guide us on achieving this. Thank you in advance! Regards,Sree Keerthi Kasula
Hi Team,Since came to know there is no OOB functionality/alternatives available for DSAR in HRSD module. Do we have any plugin which we can use for it or Is it feasible to develop it. If yes can you help me with the solution how can we achieve it.Tha...
We currently uses Service Portal for HR and not Using Employee center. I have read about making Employee center available in teams from : https://www.servicenow.com/docs/bundle/yokohama-employee-service-management/page/product/sn-teams/concept/c_empl...
