Collect employee input

[rajeeshraj]

We have a requirement as part of Separation process to collect input from an HR as to whether the subject person on the HR case should be rehired or not. There is a rehire flag on HR profile. The HR do not have access to the backend they only login to the portal.

I tried using employee form but this form should uniquely map to a record, i cannot map the response from HR to the profile of subject person's HR profile.

Is there a way to get response from HR from the portal and update the "Rehire" flag on the HR profile of subject person on the HR case?

Best

[Willem]

When is the business rule running? It should be an After Update business rule that has condition:

State | Changes to | Closed Complete

Can you find the record manually in the asmt_metric_result table for the Survey in the HR Task? (You might have to add Survey instance column to you HR Task list to see which Instance is attached).

[rajeeshraj]

Trigger condition is exactly as you mentioned, i can see the info messages from business rule in the logs

I can also see survey instance in the HR task list view also in the logs using gs.info that i have in the business rule

[Willem · Accepted solution]

It might be a timing issue. Can you try set the business rule to Async? Or order to 1001?

[rajeeshraj]

I changed the order to 1001 and kept it as "After" - Did not work

Changed to "Async" - It worked!

Thank You so much for all the help!

[Willem]

Hi Rajeeshraj,

Great that it works! Sometimes those timings...

Can you mark a few answers as helpful as well? Every answer marked helpful is another reword for helping 🙆😄