Need Real-Time HRSD Use Cases with Solution for Hands-on Practice

sarthakkach
Tera Contributor

yesterday

Hi Community,

I am currently learning and practicing ServiceNow HR Service Delivery (HRSD) and would like to get some real-time / industry-level use cases for hands-on practice.

Can anyone please share:

  • Real-time HRSD business use cases

  • Corresponding technical implementation approach / solution

  • Configuration steps or best practices (if possible)

  • Areas like:

    • HR Services

    • Case lifecycle

    • Record Producers

    • HR Criteria & User Criteria

    • Topic Categories & Topics

    • Advanced Work Assignment (AWA)

    • Lifecycle Events

    • Integrations (if any)

This will really help me to improve my practical implementation skills and understand real-world HRSD scenarios.

Thanks in advance for your support!

Regards,
Sarthak

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Max Dore
ServiceNow Employee

2 hours ago - last edited 2 hours ago

The answer is this HRSD community. Look through posts, articles, blogs. There are thousands that you can read to improve your practical implementation skills and understand real world HRSD scenarios.

 

If I were you I would also be asking this in Claude/ChatGPT/etc.. as it might offer it in different formats and classification to condense a lot of information.

 

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