Delegate functionality in HR Agent Workspace

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02-19-2025 03:38 AM
Hi Team,
Delegate functionality is working fine, user is able to see the approvals of his delegate in the portal view.
But the same user is not able to see in the agent workspace view.
In the agent workspace, if i select "My Approvals" its showing only my approvals not the delegated ones. On the top right corner filter shows only my name.
Do we need to configure anything to see the delegated approvals here. Kindly advise.
Thank You
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02-19-2025 04:38 AM
Check on the list conditions. If you look at the core ui, the 'my approvals' list is filtered on 'sys id is javascript:new ApprovalDelegationUtil().getOnlyDelegatedApprovals()' and will show the delegated approvals as well. If your list only shows 'approver is dynamic me', it will only show yours.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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