Differentiate between interview templates according to HR services

[s_pathak]

Hi everyone,
I have created 20 interview templates 10 for HR service A and 10 for HR service B. However I was not able to find anything that could differentiate those templates according to the HR service. I can see all the templates for creating new interviews in the agent workspace. Does anyone have any solution to this?

[Sandeep Rajput]

@s_pathak Add the HR Service Name in the Template name, this way you will be able to distinguish between templates.

[s_pathak]

@Sandeep Rajput isn't there any dynamic approach because if I have more HR services in future similarly, if the number of templates increases say 40 then all of them will be displayed mixed. 

[Sandeep Rajput]

@s_pathak Unfortunately, no such dynamic approach exist. While analysing the ServiceNow demo data, you will find that ServiceNow also keeps the HR Service name and HR Template names in most of the cases.