Email sending is not working
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01-23-2025 01:08 AM
I created a new Email Account based on my location and entered the port values and server details. I also confirmed that it is active. I went into Email Properties and enabled all the checkboxes. However, emails are not being sent, whether internal or external. When I check System Log > Email, there are records, but the Type is set to 'send-ready' for all of them. I can't seem to figure out how to resolve this issue. Please help me.
1. Email Properties
2. Sytem Log > Email
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01-23-2025 01:23 AM
in your instance mail box is configured?
If yes then it should send email to that email address in email logs
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader