Employee Request in lifecycle event

Pooja58
Kilo Sage

Hi Team,

I have installed plugin with demo data. Working with New Hire Journey (Demo) life cycle event, it has two employee requests under Pre-hire activity set.
1. Request Standing Desk (Requestor is subject person)
2. Request Change in Start Date of Employee(Requestor is opened for and subject person)

If I am creating new journey for an employee and once I create it, as I am a opened for I am able to see the Request Change in Start Date of Employee to submit employee request.

As Request Standing Desk (Requestor is subject person) is only available for subject person, when I login with a he/she is not able to see this as a part of activity set.

But this item is present under HR->Onboarding topic, if he/she submit RITM for Request Standing Desk, the newly created RITM is not mapping to the parent event.

Attached is the file for your reference. Kindly request you to reply back on above query. As I am a new to HRSD module, help me to understand the configuration.

Best Regards,
Pooja

3 REPLIES 3

Pooja58
Kilo Sage

Hello Team,

 

Waiting for someone to respond my query.

 

Best Regards,

Pooja

Scott Smith
ServiceNow Employee
ServiceNow Employee

Hi Pooja,

 

Thank you for reaching out. We have investigated and determined that there is currently a bug that is making this feature unavailable to users in Employee Center. We have identified the defect and will work to get the product updated as soon as possible.

 

We will share back here once the bug is fixed.

Thanks Smith,

For your valuable reply.