Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Enable minor edits to a published article without creating a new version Property Not working

Not applicable

Hi team,

 

We have enabled minor edits to a published article without creating a new version property, And added Valid To, domain expert, kb_category fields to the list of fields.

 

But If I open published article Valid To, domain expert, kb_category fields are not editable, even it i for Knowledge base owner, manager and knowledge administrator.

 

Please find the attached SS for reference.

 

Thank you.

1 REPLY 1

Suzanne H
Tera Guru

Have you checked ACLs and UI Policies or go to the form builder to view if those fields are read only.