End-user training for HR Agents
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04-11-2025 03:42 PM
I'm looking for a helpful video or guidance for HR Agent end-users - case management, reporting, etc. Thanks in advance!
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Human Resources Service Delivery
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04-14-2025 05:09 PM
@escala Here are some suggestions from my side.
HR Agent workspace: https://www.youtube.com/watch?v=qajF_dRIwb0
Reporting: https://www.youtube.com/watch?v=tyEwmBgGDCE
https://video.ucdavis.edu/media/ServiceNow%2BReporting%2B%26%2BDashboards/1_g44ylaax
HR Case Management: https://www.youtube.com/watch?v=hkVSj2fOF7A
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