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04-24-2025 09:34 PM
Hi Team,
What is the purpose of this Enforce unique profile BR, we are trying to update user profile via transform map but for that specific user its errored out as Operation against file 'sn_hr_core_profile' was aborted by Business Rule 'Enforce unique profile^c8698abd83c92214037378dfeeaad303'. Business Rule Stack:Enforce unique profile
On checking this BR calls script include and validates, and returns true to BR condition
- First name
- Last name
- Personal email address
For some reason the data is not getting updated in HR profile .
Solved! Go to Solution.
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04-24-2025 09:49 PM - edited 04-24-2025 09:50 PM
In HRSD each sys_user should have only 1 HR Profile record only.
That BR validates this and is OOTB behavior
It seems your transform map is trying to add 1 more HR profile to the same user with combination of First Name + Last Name etc
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-24-2025 09:49 PM - edited 04-24-2025 09:50 PM
In HRSD each sys_user should have only 1 HR Profile record only.
That BR validates this and is OOTB behavior
It seems your transform map is trying to add 1 more HR profile to the same user with combination of First Name + Last Name etc
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-25-2025 02:11 AM
Yes Thank you understood better, issue happened is we have user with first name , last name , and personal email combo and system again trying to create HR profile for same user(combo of 1st name, last name, personal) but different user id and hope this resulted in error.