Event based notification no passing comment

[Vijay Baokar]

Hello Everyone,

I am trying to trigger notification based on event. My use case is whenever i give multiple comments back to back in HR case all those comments should trigger notification.

Steps taken.

1. Created event.

2. Calling through BR

3. Updated event in Notification.

I can see that notification is being triggered but comment value is null.

Event:

 BR:

Notification:

Emails activity

[Harsh_Deep]

Hello @Vijay Baokar 

Please open Event log

Now in Name search for your event name and Sort by Created and check the value in Parm1 if there is the value then only you can access that value in email script.

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.

[Vijay Baokar]

Hi @Harsh_Deep In event logs i can't see the parm1 value, any reason ?

[Harsh_Deep · Accepted solution]

Hello @Vijay Baokar ,

In your business rule use this in -

gs.eventQueue('event_name',current,current.comments.getJournalEntry(1));

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.

[Harsh_Deep]

Hello @Vijay Baokar ,

Have you tried my solution.

Mark ✅Correct if this solves your issue and also mark 👍Helpful if you find my response worthy based on the impact.