There is an issue with respect to email notification tracking in Activity Stream in Agent Workspace. With Vancouver release, users are now equipped to respond back to an existing email (Reply/ Reply All) from Agent Workspace Activity Stream. Once tha...
Hey experts Looking for a way to create a link to a actual table(list view) from a "related list" type component in UI BUILDER,Has anyone done this before?***Photo attached below***thanks in advanced
Hi All,Created Ui action "Show Flow" in HR case(sn_hr_core_case) table. When clicked on it, not redirect to the new flow execution page. same OOB script used that is used for change_request & task_sla table.Please guide on it.
Hi, I need to filter the HR Case (sn_hr_core_case) table where a Task from Task (task) table is Assigned To = Me. I have tried adding a filter "Parent => Task Fields" then "Parent > Assigned To" but nothing shows up on the table list view. I validat...
Hi All, Can someone please help me on the below query.On record producer we have field opened for ,when select the user in opened for field, and we have another field below users employee id should auto populate.Please help me to achieve this. Thank ...
We are in the design phase of an ServiceNow employee onboarding project and we need help with the following customer requirement.Current situationThe employment contract for a new hire is generated in the HR Core system (PeopleSoft). This results in ...
I'm trying to include sc_cat_item Request/RITM description, short description along with stage into the page after submitting the request.Currently its redirecting to URL: id=sc_request&is_new_order=true&table=sc_request&sys_id=as per attachment belo...
Hi There, I am using workday spoke action Offboard Employee to terminate worker in Workday. I want to attach the termination document to workday with terminating the worker. This attachment and all the resignation data comes from Submit Resignation r...
Hi! We are in the process of configuring the Employee Relations Application within our environment. We are currently on Utah Patch 9, and we do not have/own Employee Document Management nor the Lifecycle Events for Enterprise. The team has a require...
Hi all,we have an application under development in Dev and Test Environments. There was an unnecessary field and I deleted it in the Dev Environment, but it was not captured in the update set. so how can I reflect the deleted field in the test Enviro...
Hi, The client wants to filter this My Requests list by HR Service Type = Crossboarding. Does anyone know how to filter this list? It is located on My Requests (/esc?id=my_requests) page. Any help is appreciated. Thanks!
Hi everyone, I would like to know how it is possible to track the end of life or end of support of a device, more precisely of a cisco device.
Hello. When the case is in "awaiting acceptance" status a user can approve it or not and in ESC this window is visible. If you will press this link small link ("Diversity button on a picture above) you will be redirected to a new page:But the link do...
Hi allI made few group members say Group1,group2,group3, etc., to see only the cases of these groups but i am getting tasks to the above group members, whenever a group member of above groups gets 'task' and the related 'case' of that task is not be...
We are planing to implement HRSD Dynamic Transalation for HR Case Management using Azure Translate services. We are a large global organisation and live with 13 languages on the Employee Centre Pro. It would be great to hear your experience if you u...
