Export Knowledge Articles

[diwanex]

Is it possible to export a Knowledge Article to a word document? 

[Sumanth16]

Hi @diwanex ,

Please navigate to the Knowledge articles table.

kb_knowledge_list

1. Using the gear icon, add the column "Knowledge Base" to the table by moving it to the right.

2. Filter the knowledge base by searching for the knowledge base you want to export as shown below:

3. You can now export in the any of the ServiceNow listed formats.

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

Thanks & Regards,

Sumanth Meda

[diwanex]

Thank you for your help! I do have those options available to me but i am wondering if there is functionality to allow exports in word document form. 

Thanks!!

[AndersBGS · Accepted solution]

Hi @diwanex 

The short answer is no - please see this KB: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0784328

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders