Trim a string field value
Hi All,There is a string field , I have to trim the string field upto 30 characters and store it another string field . Please help me on this.
Forum Posts
Resolved! Unable to create knowledge article (using article template) in HR Agent Workspace
Hello, I am facing some issues while creating knowledge article through HR Agent Workspace.When I select an article template ('How to'), its showing below info message :'This form has not been configured for Workspace. To edit the form, select a diff...
Requirement Gathering Questionnaire for HRSD
We are new to HRSD module. Please help us with the requirement gathering questionnaire and templates if you have anything.
Duplicate HR Profile are getting created for the same user.
Hi All, We're facing some issue where, the integration (SuccessFactor) is creating multiple HR Profiles for the single user with same information.Can you let me know the root cause of this happening. We can see more than 100 HR Profiles created for t...
Resolved! How can I suppress the "Mandatory - preloaded with saved data" tool tip on mandatory fields.
How can I suppress the "Mandatory - preloaded with saved data" tool tip on mandatory fields.
Make HR Services invisible in the drop down picker
Hello, I have a requirement that needs to make the following changes to the HR Service drop down picker to make them invisible to specific groups that I've created. I created two groups Tech Lead and Tech Associate, when any person who is a member of...
Set Reminder in HR Agent Workspace
We recently started implementing HR Agent Workspace in San Diego. The Set Reminder UI Action does not have a Save or Submit button. I am able to fill out all of the fields but get stuck there. Any ideas what the issue is?
HRSD E-signature
Hi Everyone, We have been trying to create an E-signature in LE in one of the Manage Lifecycle events.We have followed all the steps and have constructed the same. Whenever the task is created for e-signature and we click on "Sign Document", the atta...
Resolved! limit the decimal value in the integer field
function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } var fieldName = g_form.getValue('hours'); //use your field name // Regular expression to match the desired format (maximum 3...
What COE and it's security configurations all about in ServiceNow HRSD
Center of Excellence provides the brief overview of topic details, topic categories & HR service. It helps to define the HR service as per the standard categories defined by the certain organization. We can put some restrictions with the help of its ...
Why Employee form (Collect employee input) not update the fields from the assignee?
Hi All,Actually Whenever case created , Task has been generated and Choose HR task type as " Collect Employee input " and created one employee form as well, On the employee form created few questions and mapped with few fields on the case form as wel...
How to restrict HR Tasks if the parent HR Case is already restricted by CEO Security Configuration
Hello.We have very strange case and looks like OOTB ACL's for "sn_hr_core_task" do not work as they should.The case is: It should work as this: User working with "HR Agent Workspace > opening Lists > HR Tasks > All" is not able to enter any Task (HRT...
Assignment group not visible for HR cases in agent workspace
When i click on magnifying glass icon on assignment group field in agent workspace, i am not able to view assignment group, its showing blank but when i type group name manually it works. And i am not facing these issue in incident and task. What can...
Resolved! Is Employee Center going to replace Service Portal?
Hi everyone, My question is as per the topic. I've heard some rumors that Employee Center may replace Service Portal in the near future and that it will bring together both ITSM and HR functionalities to make one portal for everything. Does anyone k...
Resolved! How we can create activity set, activity to implement lifecycle event.
Hi, How we can create activity set, activity to implement lifecycle event. What steps needs to be followed to achieve it. Can anyone please tell me one example with step by step to achieve it. Regards, Nivedita