Flow designer IF condition evaluated to FALSE even though it is TRUE

Oliver13
Mega Guru

Hello,

I have designed this flow and it worked perfectly before. but now, the IF condition is not working correctly. Event though the IF condition if true, it is evaluated false. Could someone help me?

The IF condition is to check if the trigger Total Rewards record is approved or not:

find_real_file.png

The IF condition is the is exactly the same and below was tested on 15.06.2020 and it worked.

find_real_file.png

The record is approved, which makes the IF condition = true:

find_real_file.png

 

Now the IF condition is evaluated to false even though it is true:

find_real_file.png

The record is approved but evaluated to FALSE 😞

find_real_file.png

Can someone please kindly help me? What's the issue here.

Thank you so much. 

16 REPLIES 16

Ashutosh Munot1
Kilo Patron
Kilo Patron

Hi,

Is this happening randomly? 

What is the step before this if step?


Thanks,
Ashutosh

Hi Ashutosh,

Thank you for replying it. 

Now it happens to all the time. The step before is waiting for condition, you can find it in the screenshots. This step is COMPLETED. 

thanks

HI,

I think it immediately gets executed and provide a timer for 5 secs after wait for condition.

Thanks,
Ashutosh

Hi Ashutosh,

How to add 5 secs timer in Flow? 

It's just so weird that it worked perfectly fine before. 

thanks