Flow designer IF condition evaluated to FALSE even though it is TRUE

Oliver13
Mega Guru

Hello,

I have designed this flow and it worked perfectly before. but now, the IF condition is not working correctly. Event though the IF condition if true, it is evaluated false. Could someone help me?

The IF condition is to check if the trigger Total Rewards record is approved or not:

find_real_file.png

The IF condition is the is exactly the same and below was tested on 15.06.2020 and it worked.

find_real_file.png

The record is approved, which makes the IF condition = true:

find_real_file.png

 

Now the IF condition is evaluated to false even though it is true:

find_real_file.png

The record is approved but evaluated to FALSE 😞

find_real_file.png

Can someone please kindly help me? What's the issue here.

Thank you so much. 

16 REPLIES 16

Hi Dirk,

Thank you for checking on it. 

I tried as below, I wonder if this is what you meant but it didn't work. the same issue, unfortunately. 

Do you know any other solutions I might try?

Thank you so much and have a nice weekend!

find_real_file.png

HI,

Did you try remove the step and add again?


THanks,
Ashutosh