Force g_modal field reference query in Agent Workspace UI Action

[Zach3]

Hello --

Anyone have any luck forcing an Agent Workspace client script reference field query to work? I'm building a custom UI action ("Change Assignment") which is nearly working -- it gives the user a list of ALL assignment groups, instead of respecting the dynamic query ("userDYNAMIC90d1921e5f510100a9ad2572f2b477fe").

I'm a bit stuck; I found many similar threads in recent years but no clear answers, so I'd be curious if anyone has a fresh perspective. Thanks!

Workspace Client Script:

function onClick(g_form) {

    var fields = [{
            type: 'reference',
            name: 'assignment_group',
            label: getMessage('Please select one of your current assignment groups. The case will be automatically assigned to you after clicking OK.'),
            mandatory: true,
            reference: 'sys_user_grmember',
			query: "userDYNAMIC90d1921e5f510100a9ad2572f2b477fe",
            referringTable: 'sn_hr_core_case',
            referringRecordId: g_form.getUniqueValue()
        }
    ];

    g_modal.showFields({
        title: "Change Case Assignment",
        fields: fields,
        size: 'lg'
    }).then(function(fieldValues) {
        g_form.setValue('assignment_group', fieldValues.updatedFields[0].value);
        g_form.save();
    });
}

[JulianLemcke]

Hello together,

To my knowledge, the "g_modal" function with a reference selection does only provide the possibility to select the values from the selected field. 

As mentioned by other, you would need to create a UI Page and parse everything to it what you need. You can have a look into this article here: https://www.servicenow.com/community/developer-forum/how-to-call-a-ui-page-by-ui-action-in-workspace...

However, others have already pointed out the right solution way here.

Cheers,

Julian