Hi All, My requirement is to inherit the fields when we are spilting a story such as: When a story is split, it should inherit the following additional information from the original story Application OwnersStatePriorityEnhancementDefectEnhancementHR...
I am facing an issue where only admins are able to get results whenever we do a search in agent workspace, however if I impersonate a user with the HR Basic role, they don't get any results (see below) If I search for "payroll support" as a manager o...
Hello Community, I am having a hard time in figuring out the solution for below scenario. Any help is greatly appreciated. Requirement - UI action to update bulk records in list view. (Existing functionality - Usually when an update is made to a reco...
From you experience, what are the benefits of creating HR TASK? If there's any, in what scenario to consider this beneficial? Thanks
Hi everyone. I created two date type fields( start date and end date ) now I have to add a condition saying end date should always be greater than the start date. Also whenever user select end date which is not greater than start date it should pop u...
HI, I created a date field in the hr case form but the default format is (YYYY, MM, DD) this I want to change the format of my field only to (DD,MM, YYYY).Please add the possible solutions to achieve this. Thank you
Hi team, I had few queries on the OOB scheduled job - "Cancel Expired Assessments", can you help me with the below queries? One of the requirement is to disable this job, what are the consequences if we were to disable it? Is it recommended?I am unab...
Hey Team, I am trying to accomplish something through a business rule that was created for us. The business rule originally is the following: (function executeRule(current, previous /*null when async*/) { // Add your code here if(!gs.getUser().isM...
Are you a ServiceNow customer looking to understand the Centers of Excellence (CoE) structure? Are you looking to configure your HRSD processes leveraging HR Services? Are you looking to take advantage of all the latest features and functionality av...
Hi all, I'm trying to add dashboard feature in HR workspace. During workaround I did the following: Created a new workspace module for HR workspace and added sn-dashboards-overview component to it. Now when I open this module in HR workspace I'm ab...
Hi everyone, I am trying to create a checklist for only particular service based on condition. Is it configurable....please provide solutions to achieve this. Thanks in advance.
Hello, Currently, In ESC portal on the Knowledge page knowledge articles are displaying accordingly the current logged in user Profile language. for example: Current logged in user's profile language is Spanish, then only the Spanish articles are dis...
Hi Experts , I want to send the approve /reject button in the resolved notification to the "opened by " user for the case. Once the opened by user select approve should trigger mail with : I accept the Solution (User can input his own body message....
Hello Experts, I am looking for an option where I can search "Opened for/Subject Person" details using(on the HR case form once HR case is created) using email ID/employee ID/Preferred first name etc even if is not provided in the below attribute. Si...
Hello Team, I have a created a list_edit acl for some 'ABC' table, with ABC.*, role-snc_internal. So when I impersonate a user with snc_internal still it says that "Security constraints prevents from editing". Any help is greatly appreciated. Thank...
