Hello, I am working on our portal preparing for the Utah upgrade and I noticed we currently use the HRJ widgets on our HR Case overview page, but there are also HRM widgets that seem to do the same thing but have a better UI. We are using the EC The...
Hello community! We are planning on using the new content experience widget. We are hearing from end users that they really don't like the look of it (specifically the gradient and the boxes). We can live with the boxes ,but outside of changing th...
I want the assignment group field in the modal to load only support groups where can i add the filter condition in the code here so that it shows only those. function onClick(g_form) { g_modal.showFields({ title: "Please provide all information for i...
We have a Schedule Job after 24 hours the state auto changes On Hold to In Progress, Schedule job works good but in the ticket updated my name instead of System, kindly help me. @Ankur Bawiskar
Hi All, I want to remove the activity tab available on the TO-dos Page , We only require details tab . Please suggest on how I can remove this . Please help and share your valuable suggestions.
Hi Everyone,We have a requirement that the reports shared to a group should be readable only and not editable, the groups to whom the report is shared should have access to share and create reports but not edit it. Currently the groups to whom the re...
We recently implemented the ER module, and there is some concern about potentially inappropriate comments added to the additional comments vs. work notes. We have had a couple of situations where a comment was added that should have been a work note...
User is able to see the Records in Table List View, Below is the provided screenshot Table name - asmt_metric_table But the same user is not having access in Report which is build on the same table, below is the screenshot of report: (This is the ...
Hi,I'm created a record producer with some variables but I wanted some of those variables to be accessible depending on the user preferred language. For example variables A,B,C should only appear if user's preferred language is English and variables ...
HI , we have one service portal and another one esc portal both are supposed by virtual agent chat survey. however display of esc portal is different and i would like to similar to other one , please find the screen shot . current display Required...
Hi I need to know how count license used in HR Service Delivery application. Assigned Roles, entry in HR Profile or other? Regards
I have setup an HR Task for the Subject Person to complete. The HR Task Type is "Mark When Complete". As the Subject person, when this task is assigned to me, I should have to fill in a date and some comments before hitting the "Complete" button. The...
Hi Everyone,I wish to know how can i get a variable editor on HR task that has all the variables copied from HR case, the Target table for the record producer is HR case but apart from HR case i want agents to edit the variables from HR task as well....
I can't seem to recall where the settings live for how to automatically reassign when an agent is out of office and something is assigned to them, can anyone help me with where I would manage these settings?
I'm trying to pin down what exactly is causing my "sys_user.source" value to change when this flow runs. It changes it by blanking it out. Once our LDAP import runs, the value comes back to each user record. I disabled the script include: hr_synchron...
