Hi, Is anyone aware of how to edit or update the script or a way to change the setting for Additional comments(customer visible) in Additional comments field in HR case form. I am trying to change the script since the name of the HR Service is repeti...
We would like to evaluate and test the Standard Ticket Page on our ESC Portal. Our Test environment has been upgraded to Paris. The Service Portal - Service Catalog v2 plugin has been enabled. However, when I click on a HR Case from the my_requests ...
Hey SN Comm! I am looking to see if I can create a report on the HR Case Table - specifically, I need to know if I can do the following: How many Cases were assigned out in the day (today), by rep So, the report needs to show cases that were assigned...
How to calculate metrics time from start to till closure on HR Case. We need to calculate the Average Time to Close for our HRCs, and this should be based on the duration the case is in the state from creation of case to till closure of case
Hi The COE list is displaying only one of my COE configured, I've already checked 'COE configuration' and they are set as true. If I'm creating the case as admin I'm able to see the complete list. As Admin As HR user
We have a requirement as part of Separation process to collect input from an HR as to whether the subject person on the HR case should be rehired or not. There is a rehire flag on HR profile. The HR do not have access to the backend they only login t...
I have created a PDF Document template and parsed/mapped fields to the fields within the PDF. I am now creating Activities for Onboarding and one of the Activities is for an Employee to E-Sign a pre-filled PDF. My HR Task Template sets the Task Type ...
Hi All, How to add the field in related list in search page .Please find the screen shot.Thanks is advance. Thanks
Can someone point me in the direction on what client script, script include or business rule is auto populating the employment start date on the HR profile for the out of the box onboarding form. I want to duplicate it for the employment end date in...
I am creating a record producer for an HR Service ,should I create in HR Core or HR Portal scope.
Hello All, Need help with this requirement. I have an activity as "offer letter "in "pre-hire".So I have created HR document Templated for dynamic offer letter so that any person who is onboarding that person name should automatically comes in offer ...
I donot know if this a right place for this types of question or not..I want to know the advantaged or disadvantages of Servicenow HR application over workday
Hi All I want to achieve a video carousel with three slides displaying once. How Can this be achieved . Thanks
I want to create a new COE,how to do it and does it requires extra cost.
Hello,I want to know the features of HRSM in case of limited use for just QA and Knowledge on Portal.A company is thinking if they need HRSM additionally or can use current ITSM. I think HRSM has some privileges even in this limited use. - ...
