From incident to service request as covert request button in incident form
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02-18-2025 05:53 AM
From incident to service request as covert request button in incident form
Particular catalog item targeting from incident
Button
Incident caller is requestor for
When button is created incident as canceled.
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02-18-2025 06:00 AM
your requirement is not clear.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-18-2025 06:33 AM
Create a button like convert request on incident form that trigger one of catalog request .
Incident caller is requested for in req item.
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02-18-2025 06:40 AM
OOB it's already available
also check this
I have query on Convert Incident To a Request
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-18-2025 06:41 AM
on form