Getting 'Scope does not have access to table sn_hr_core_case_relations' while trying to lookup a record in Flow Designer

Pratyay
Tera Contributor

find_real_file.png

I have also tried creating cross scope privileges to read and write from source application to target app in my instance and it still does not work. Any idea about this ?

10 REPLIES 10

Susan Britt
Mega Sage
Mega Sage

Check Restricted Caller Acess to see if there is an entry with Invalidated or Requested status? If so, update it to Allowed. 

i have checked..there is no such restricted caller access on that table.

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

Seems the user doesn't have read access to that table

Your flow runs with which user? Can you try setting it as Run as -> System User

your flow is in which scope?

If your flow is in "Human Resources: Core" scope then this should work fine.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

The flow is in a custom application not in Human Resource: Core, and the flow run as is set to system user.