How to abort the action performed by the user for onChange client script

[Ulka1]

Hi,

I need to abort an action performed by the user by using onChnage client script. 

Please could anyone help me to get it done.

[Martin Ivanov]

Hi, Please refer to this thread https://community.servicenow.com/community?id=community_question&sys_id=03125721db101fc01dcaf3231f9619ed

Please Mark Correct And Helpful. Thanks!

[Ankur Bawiskar]

Hi,

you can stop user from submission only using onSubmit

OR

you can use onChange client script and if validation fails then clear the field which you are validating and make it mandatory

Regards
Ankur

[Ulka1]

Hi Ankur,

Thank you for the response.

But scenario is when the HR case is created and assign to 'Assign to user', then the assign to user should not close the case by clicking on the 'Resolve Case' button until and unless the related HR tasts gets closed complete. So here as per requirement, expected  is to display the error message that "HR tasks are not closed complete, first complete it". and at the same time the action performed by the assign to user (clicked on "Resolve Case" UI action) gets aborted.

I am able to display the error message by using onChange client script and script include, but the action is not getting aborted.(Once the assign to user clicks on Resolve Case UI action, case state is getting change to Resolved" even the HR tasks are not completed. Which should not get happened. 

Could you please suggest me to achieve this requirement.

[Ankur Bawiskar]

mostly in such case we use before update BR and stop form submission

Before update on HR Case

Condition: State Changes to Resolved

Script:

(function executeRule(current, previous /*null when async*/) {

	// Add your code here
	var gr = new GlideRecord("sn_hr_core_task");
	gr.addActiveQuery();
	gr.addQuery("parent", current.getUniqueValue());
	gr.setLimit(1);
	gr.query();
	if (gr.hasNext()) {
		gs.addErrorMessage("Not allowed to close as pending HR task");
		current.setAbortAction(true);
	}

})(current, previous);

Regards
Ankur