Hi everyone!I am having a problem on HR Agent Workspace that is that I can't create an HR Case. When I click the Create case button it is clickable, but it turns grey like I am clicking it still and does not create the HR Case, It stays stuck in this...
Hi team, Does anyone know if its possible to create a burndown chart or report on HR Cases without going via the Agile stories route.
Hi Team,I have a requirement on Risk Event table in GRC: Advanced Risk scope.As a Risk manager and Risk user, I want to hide a 'xyz' field and this field is created in GRC: Compliance Case Management Scope. Code:function onLoad(){var userRole=g_user....
Hi ,I have created a Subflow and attached it to an Activity in the Lifecycle events . when a case is submitted. subflow is not getting triggered . using the subflow I need to create HR task and emails based on several condition.In activity mapping ...
Hi, I would like to improve notification sent when new HR case is opened to Opened for user.In OOTB instance, this is the situation. When employee submit request from Employee Center, and then email notification for New case would be sent with teh de...
I am trying to build a functionality where someone attaches an attachment or email is sent on a HR Case then the need attention should be marked as true. But I am not able to find the backend name or where this fields are created? Could anyone please...
We are facing an issue where we have mapped variable u_test_cause to the back end (HR Case form) from the record producer. When we submit the case through the portal, this field on the back end form does not capture the inputs from the record produce...
I have been searching for documentation regarding translation of HR Agent Workspace and have been unsuccessful. Does anyone have any suggestions?
When I navigate to Manage HR Catalog I get this screen, can you please help.
I created a new view to have it default to it when the record is opened from a related list. What should be specified in the view rule to indicate that?
Hi All, Can someone help on this please,User case:How to add the trigger condition for the flow once the HR case created via inbound action, Once the HR case is create in that case i need to create HR tasks for that caseCreated flow designer and adde...
Kia ora, Hoping for some advice on an ACL query (or might need to resort to business rules). I've read a number of community posts and none of them seem quite right. The business requirement is for users to not be able to delete attachments and not v...
Hello SN Comm, I am trying to come up with a good way to hide an entire form at will - where the user can do so for themselves when working on a form. Here is what I have going on with a form called Demand Planning: When Proceed to Form 2 is checked...
HI All I have a situation that I need add an image above the search bar on ESC portal, I have added a background image on the container but it appears as a thin line on the portal. Please find the below screenshot and help me understand the posible s...
Hello HRSD community, I recently learned about the ServiceNow Benchmarks product, which allows customers to feed anonymized instance data to a SN aggregator database that allows you to measure the success of your implementation against other customer...
