How to add new field in Case Details section.

[niveditakumari]

Hi, 

How to add new field in Case Details section. I have to create new field in HR case creation form in 'ABC' HR service. 

Any help on that. 

Regards, 

Nivedita

[niveditakumari]

Hi @Community Alums, 

We can only add available field from this layout. This I know I have to create new field in this section. 

Can you please help me to create new field in case details section. 

Regards, 

Nivedita

[Community Alums]

Hi @niveditakumari ,

" case details section" comes under "Case Creation" itself and the way i mentioned above is the correct way of adding a field.

[Dario Idrovo1]

What about from UI Builder? How do I add a new field through the UI builder for case details page?

[niveditakumari · Accepted solution]

I got my solution. I have added new field in table and then I have added that field to case configuration. 

Regards, 

Nivedita

[Community Alums]

Hi @niveditakumari ,

You never mentioned that you wanted a custom field on your question!!

So you added the custom field right? and you have used the same concept as i mentioned above to add that field to case creation page right?