Hi there, We are looking to the option to setup the Agent Workspace notifications. Only I see that there are no examples loaded when we activated the configurable HR Agent workspace. Is there anyone who is willing to share what notifications that ha...
Hi everyone, I have an HR case in a specific view which is not allowing me to edit the form and also does not display any related lists and is showing a message as "This item is read-only based on its protection policy". Can anyone let me know how to...
Hi Developers,I have a requirement to hide a field in the service portal i.e when i am submitting the catalog RITM form submit button above price field is there, i want to hide it. can you please help me. I have added the screen shot bellow.
Hi experts,We are introducing chatbot newly to users on portal and we will have announcement on the banner.Can we also highlight VA chat icon with some text when they first time login.TIA
Hello HRSD Experts, I have an activity in LE that is of type Catalog Item. I have set up Activity Field Mapping in a way that subject person's HR profile is mapped to a variable in this Catalog Item.If that task is approached from Employee Center, th...
Hi,I have added a filter .. this is not working. Is it correct way to add filter on upcoming events?It should show like that..
Hi experts,We are using MRVS and hidden few variables using UI policy but in row view, hidden variables also visible which is not expected.In below example, we have hidden 'Employee HR country code' on the form but visible in this view. How can we hi...
After creating a Lifecycle Event Case, when I open the record, I see a page like the one in the image. Where do the "New Hire", "HR Specialist", etc. shown at the top of the widget come from?Also, if I want to display the contents of other fields her...
Hi All,We are trying to use Participant email & Participant Name for Adobe sign spoke based Integration as per product documentation.Product Documentation | ServiceNow Instead of Participant want to use "Advance Script' & getting error. How can we us...
Hi , I am trying to apply translation on the task description. For this, I have tried using gs.getMessage('string') call in the business rule which is displaying only English translation and not the other language translation.Have updated the transl...
In order to create a HR case we fill all the mandatory fields category and sub category. when the user changes his mind to select other category ,its dependence field sub category value is cleared ,where I am failing to popup the alert message post t...
Hi, I have to do integration from ServiceNow to third party application for my learning purpose. Can anyone please confirm which third part application I can use for free or can we use postman for this ServiceNow to third party application. Regards...
When a record producer is submitted with an attachment, we need to change the state of the HR Case to Ready and also send a notification.Can anyone tell me how we can achieve this Thanks in advance!
Hi everyone! I was wondering, Is it possible to add a little button with image and everything on the front-end (Employee Service Portal)? FYI: The Catalog Item is created via record producer. Other thing is, is possible to add this button / function...
Hi , I am trying to apply translation on the task description. For this, I have tried using gs.getMessage('string') call in the business rule which is displaying only English translation and not the other language translation.Have updated the transl...
