How to bring subject person and opened for field from HR case form to HR task form

Peeyush Jaroli · ‎05-13-2020

Dear Community Members,

I have a requirement where I need to show Opened for and Subject Person field on HR task form.

Both the fields are available on HR case form but is there any way I can bring them to HR task form?

Regards,

Peeyush Jaroli

Ankur Bawiskar · ‎05-13-2020

Hi Peeyush,

please see steps below:

1) Ensure you select HR Core Scope from application picker before creating field

2) create new field on HR Task (sn_hr_core_task) form of type Reference and Referring to HR Case table (sn_hr_core_case)

3) Submit the form

4) now configure form layout of HR Task

5) Locate the fields and then bring them on form

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Ankur Bawiskar · ‎03-18-2021

Hi,

please check any client script, UI policy or field level WRITE ACLs or dictionary readonly is present for those fields

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Jaspal Singh · ‎05-13-2020

Hi Peeyush,

There does not exists any parent-child relation between HR Case & HR Task as both extends Task table directly. Same is the case for RITM & Catalog task but how does it work? Catalog Task has an additional field Request item (request_item) created which references RITM. Something similar will have to be done here as well.

You can follow steps Ankur has suggested & get a field created or HR Task that is of type reference & references HR Case. This field needs to have value set when HR Task is created.