How to Capture Approvers time
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06-03-2024 08:11 PM
Hi All,
Is there a way to measure the time it takes for approver to complete approval on a HR Case?
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06-03-2024 11:28 PM
I believe OOB there is no way to capture that.
you can have a custom logic which subtracts the time the approval was requested and the time when it got approved and store it in some field
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader