How to change or restrict the hover text

kumaar
Tera Contributor

Once we create a HR Case in esc portal (Record producer) , when we hover over the description text if gives all the case detail which we need to change it.

So how is it possible?

4 REPLIES 4

AshishKM
Kilo Patron

Hi @kumaar , 

Did you check tooltip or hint field for that variable/label. 

Or some onLoad client script is adding the question/answer dyanamically. 

 

-Thanks,

AshishKM

kumaar
Tera Contributor

How to reach till tool tip...

Where to navigate..

Not applicable

can you please share screenshots.

Sandeep Rajput
Tera Patron

@kumaar This might have been added as a tool-tip within with in the widget itself. Please refer to thread https://www.servicenow.com/community/developer-forum/tooltip-in-service-portal/m-p/1680190 to know how it is added in the widget.

 

Hope this helps.