How to create and display checklist items on HR task which is created automatically?

Deepika61 · ‎10-31-2023

Hi All,

Actually we have created HR tasks from HR service by automatically, so whenever case is created one task was created automatically, so on that task i need to display few checklist items which are mandatory to close that task?

So please help me to complete this

Thanks

Deepika

Sandeep Rajput · ‎10-31-2023

@Deepika61 You need to switch to the new UI and select HR Task type as Checklist, the moment you select HR Task type as checklist an option to add checklist items will appear on the screen.

Hope this helps.

View solution in original post

Sandeep Rajput · ‎10-31-2023

Please refer to this thread to make a checklist mandatory https://www.servicenow.com/community/now-platform-forum/checklist-able-to-make-mandatory-and-able-to...

Also, since I addressed your issue, please mark my answer helpful and correct.

Deepika61 · ‎10-31-2023

@Sandeep Rajput

i have tried that code but shows error message when i am saving the form

And basically i don't want it on submit, i need whenver the user changes the state to close complete then it will make mandatory, he dont supposed to close the task before check the items