how to customise the provider notification content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-22-2024 05:59 AM
I have created a providere notification which is working fine, It is for the workspace, I would like to modify the contect in the notificaiton I don't find any possible option to modify the content
I want to change this system updated to assigned to your group, is it possible to do
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-22-2024 06:24 AM
Hi @PoorminaB
From this notification-related list open the content record and modify it according to what you need.
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.
********************************************************************************************************
Cheers,
Prashant Kumar
ServiceNow Technical Architect
Community Profile LinkedIn YouTube Medium TopMate
********************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-23-2024 12:25 AM - edited 11-25-2024 11:53 PM
Hi,
Thanks for the reply.
But I don't find any message field
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-25-2024 08:33 PM
HI @PoorminaB
You can open Notification "HR SLA Group" from here and there you can update the body of email.
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.
********************************************************************************************************
Cheers,
Prashant Kumar
ServiceNow Technical Architect
Community Profile LinkedIn YouTube Medium TopMate
********************************************************************************************************