I have created an ACL to restrict HR task visibility for specific groups .But still those who are not member in the Group list they still able to see the those HR tasks related hr service. is anyone will guide me on this . Regards,Hema
In HR cases, I have a state as "Awaiting customer response". I want the HR cases to automatically move to 'Closed complete' if the state has been "Awaiting customer response " for more than 5 days. Can I get some help in this?
What does the orange dot mean? Does it mean there are 0 or no group members?
Hi Experts, I have created a UI page in my Hr case form, in that I want to show all the attachments that are already present in the form and also the user should be able to add/remove attachments in there, Can you please help me to how to do this. ...
how to grant employee access to employee service portal?
Hi SN Community, I wondered if anybody familiar with EDM can confirm that retention policies will mean a document automatically purged once it passes the retention period? Example: Retention Policy says that the document type 'employee verification l...
I want to enable a business rule that prevents a case from closing if there are still open tasks attached to the case. I have created the business rule but it seems there is another business rule that is overriding mine. Could you please assist.
Hello I have a requirement where i need to trigger notification when assign to is not empty and assign to changes. when Hr case is submitted assign to is auto populating. I created business rule to trigger the event for notification. type is insert ...
How to translate variable questions specific to a Record producer. (say 'Leave type' variable which is common in many record producers ). When I added translation to this this variable, the change is affecting to all other same leave type variables...
hi,In hrsd module assigned to persoan not able to see the hr case.
When an agent is Available in Agent Workspace, and a user initiates a chat using Virtual Agent, agent does not see the work item. The user just gets a message saying 'Routing you to a live agent...' Chat Setup Chat Queue Assignment Eligibility
Hello , Anyone having dumps for HRSD Certification . Thank you !
Hey SN Comm Team, So, I had opened a case with SN on this one since it is all an OOTB process. They got back to me with a proposed solution. Basically, they said that normally their best practice for article author is for that never to change. That i...
Where the relationship of COE and HR service is configured for Case creation form in HRSD. I need to make description fields mandatory on the Case creation form for all the services when user creates a case. For now the fields is coming mandatory for...
is it not possible to GlideAjax in a workspace client script under given function on onClick, i have tried to execute a simple one to test it out, but the response is not defined. Please find attachment for more detail, i have tried to customize copy...
