how to customise the provider notification content

PoorminaB
Tera Contributor

I have created a providere notification which is working fine, It is for the workspace, I would like to modify the contect in the notificaiton I don't find any possible option to modify the content

 

PoorminaB_0-1732283854852.png

I want to change this system updated to assigned to your group, is it possible to do

PoorminaB_2-1732283884747.png

 

 

3 REPLIES 3

PrashantLearnIT
Giga Sage

Hi @PoorminaB 

 

From this notification-related list open the content record and modify it according to what you need.

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Prashant Kumar
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Hi, 

Thanks for the reply.

But I don't find any message field

 

 

HI @PoorminaB 

 

You can open Notification "HR SLA Group" from here and there you can update the body of email.

********************************************************************************************************
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.

********************************************************************************************************
Cheers,
Prashant Kumar
ServiceNow Technical Architect


Community Profile LinkedIn YouTube Medium TopMate
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