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How to disable the choice while transferring a case

harish8688
Tera Contributor

I have requirement to disable a choice while transferring a case. Is there any easy way for that?

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1 ACCEPTED SOLUTION

Yousaf
Giga Sage

Hi Harish,

Try looking for it here

HR Administration > Transfer Case Configuration

For More details Read this documention and its corresponding docs.

Transfer an HR case

 

Mark Correct or Helpful if it helps.


***Mark Correct or Helpful if it helps.***

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2 REPLIES 2

Yousaf
Giga Sage

Hi Harish,

Try looking for it here

HR Administration > Transfer Case Configuration

For More details Read this documention and its corresponding docs.

Transfer an HR case

 

Mark Correct or Helpful if it helps.


***Mark Correct or Helpful if it helps.***

Harneet Sital
Mega Sage
Mega Sage

Hi Harish, 

Yes you can use the HR Transfer Case Configurations to show/hide specific options for an HR COE. You can find the records in this table - 'sn_hr_core_transfer_case_config'

You can manage the drop downs you see based on HR COE and show/hide based on HR criteria as well. The link mentioned by Yousaf has all the details you may need.