MFA Redirect issue

[Biji]

HI,

Issue is happening after enabling MFA.

Before Enabling MFA, the landing page after successful login is home page.(instance/esc/)

But After enabling the MFA,the landing page after successful login is landing page(instance/esc/id=landing)

Can you please please let me know, where is the redirection is mentioned for MFA

Thanks,

Biji

[Harneet Sital]

Hi Biji, 

If you have not set up the SPEntry redirect, make sure you created the system property with the given values:

glide.entry.first.page.script	new SPEntryPage().getFirstPageURL()
glide.entry.page.script	new SPEntryPage().getLoginURL()

Edit the SPEntryPage script include redirecting to the right portal.

this.portal = "/sp/";  

[Biji]

It is already set.The issue is happening only after enabling the MFA.Before that it was working fine

[Harneet Sital]

Hi Biji, 

Have you checked out all the steps mentioned here - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0856450

Secondly, try this as an alternate. Update the homepage field to empty on your portal and see if that works. 

Please mark helpful, correct based on the correctness of the answer!

Thanks, Harneet!

[Ashish Singh1]

Hi @Biji 

Did you ever get it solved? KB0856450 didn't resolve the issue.

Regards