How to handle Lifecycle Activity Sets that trigger based on date field in another region
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‎07-31-2019 01:46 PM
Here is a unique situation related to dates and regional offsets:
You have a new hire in Australia and the employment start date is 8/1/2019. Your Day 1 Activity set is triggered on the employment start date. The Workflow that handles the trigger evaluation is running as the system in Pacific time-zone. The system date is 7/31/2019 so it will not trigger the Day 1 activity set for the Australia Employee for another 17 hours (Australia is +10 hrs UTC, Pacific -7 hrs UTC).
How have you handled this in your org avoiding a hard code for the timezone difference?
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‎08-01-2019 10:51 AM
Have you tried triggering the Activity Set by an event?
Typically when you have such a situation where you are dealing with multiple timezones using an event-based approach is more effective.
I have not specifically worked on the HR Activity Set but I am certain you can create a workflow to trigger it.
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‎01-24-2021 09:08 PM
Hi Aliubran,
This is interesting. Would you mind sharing how you manage to resolve this situation? Thank you.
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‎05-11-2022 03:58 AM
Hi Alijubran,
Were you able to achieve to this scenario. We have a similar situation and can you please help if you have any resolution.
Thanks in advance,
Sreeja