Hello Rob,
If your requirement is to use a drop down field then I would suggest not to use the reference type field. You can use the Select box type (choice type) field which is a best practice, because if you have a requirement to create UI policy on this field or Hide other fields based on this field value if future, then it will be difficult for you or team to implement the UI Policy because the reference qualifier will not be applicable on condition field in UI policy table. So you we end up having 100s of value for your field when creating UI Policy.
If you are using the Select box type field then you can use the below code:
function onLoad() {
var ga = new GlideAjax("DepartmentUtilsCustom");
ga.addParam('sysparm_name', 'isUserFromHrDepartment');
ga.getXMLAnswer(getResources);
function getResources(response) {
var answer = response;
alert(answer);
if (!answer || answer == "false") {
var removeOptions = ["value1", "value2", "value3"]; // you can add the drop-down choice field value that you want to remove
for (var optionValues in removeOptions) {
g_form.removeOption("<YOUR_FIELD_NAME>", removeOptions[optionValues]);
}
}
}
}
Create a System property:
Name: hr.department.sys_id
Value: <sys_id of human resource department in your instance>
Script include:
var DepartmentUtilsCustom = Class.create();
DepartmentUtilsCustom.prototype = Object.extendsObject(AbstractAjaxProcessor, {
isUserFromHrDepartment: function () {
// As the department of logged in user will not change frequently we can get the Department ID of logged user from user's current session
return (gs.getUser().getDepartmentID() == gs.getProperty("hr.department.sys_id"));
},
type: 'DepartmentUtilsCustom'
});
Please mark my respsone as helpful/correct, if it answer your question.
Thanks
