How to hide Personal Notes in HR Agent Workspace Contextual side panel

VictoriaSte
Giga Guru

Hi all,

How can we hide "Add personal notes" (Add personal notes) option from the "Contextual side panel" in the "Agent Workspace for HR Case Management"?

Thank you in advance,

Victoria 

1 ACCEPTED SOLUTION

VictoriaSte
Giga Guru

I just changed the Audience in the "privateNotes" sys_ux_screen to be visible only to administrators.

View solution in original post

5 REPLIES 5

ge3
Tera Expert

after adding screen applicability still can't see it, any advice